Category: Sales Ops

Maximizing Customer Value: Unveiling the Power of QBRs and QSRs

As companies grow, they realize a fundamental truth: not all customers are equal. To maximize customer value, a tailored approach is essential.

Explore the difference between Quarterly Business Reviews (QBRs) and Quarterly Strategic Reviews (QSRs) in shaping your key customer engagement strategy. Discover how to align with customer needs, value relationships, define goals, and even consider hybrid approaches. By customizing your approach, you can strengthen relationships, boost satisfaction, and drive business growth.

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On-Premise to SaaS Transformation Woes

The shift in software delivery models from on-premise to cloud-based continues, with SaaS being the dominant model today. However, change can be challenging.

We focused on five core drivers for making the move to the cloud: scalability, cost savings, flexibility, security, and competitive advantages.

Resource constrained, we pursued the revived ASP model offered by Oracle as a viable solution.

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