Posts Tagged ‘Collaboration’

What I’ve Read Lately: Open Leadership

OpenLeadershipCover “Open Leadership”
by: Charlene Li
ISBN: 978-0-470-59726-2

Every once in a while you come across a new book that just knocks the ball out of the park.  And, so it is with Charlene Li’s Open Leadership.  As an active proponent of social media I’ve read a number of books on the topic.  Yet Open Leadership is the first that has a presented a practical, pragmatic, and far-reaching discussion about how to integrate it into the fabric of existing companies.  Not only how, but why, and why now!

Someone looking to do a ‘power-reading’ of the book might tend to dismiss it as a social media ‘how-to’ manual after the first couple chapters.  There’s much more to it though.

Social media is the book’s consistent thread and is pervasive throughout. Yet it’s not about social media itself.  Social media is the contemporary reference to a broad sea change involving how we communicate.  This communication has made it as easy for the CEO to interact directly with customers as it is for the individual employee, and that employee with the CEO his or herself.  When it seems everyone can communicate with everyone else, how can you effectively lead anything? This is the crux of Open Leadership.

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Leadership Demands Team Coordination

Does it not?

Read Dan and Chip Heath’s article in Fast Company today, “Team Coordination Is Key in Businesses.”  Quick overview, they used three real-world examples emphasizing their point.  In short, while you can do brilliantly, alone, for an organization to be successful you simply must work together.sxc - Uncoordinated Wood Stack - 1211697_wood

It’s likely you have experienced situations where, even when individuals performed their roles just fine (admirably even), the main activity itself failed.  If everyone ‘did their part,’ the odds are it was a lack of coordination causing the failure.

This is something hard to teach, often learned only through painful experience.  Early in my professional career, I strived to be the brightest star, or the shiniest tool in the tool bag.  As my horizons moved beyond being an individual contributor, it quickly became clear how important coordinating with others was to my—or my teams—success. How often do we each tend to work hard at being the ‘star’ rather than making sure we fit well with others?

Which is more important? The saw or the saw’s tooth?

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Leading Through Social Media?

If you’re aspiring to move beyond your current role, you’re likely looking for ways to be seen as innovative, progressive, and ‘fresh.’  Which means, odds are, if you’re a business leader, event planner, meeting facilitator, or similar, you’re always watching for new ways to make them better.

If your life revolves around using PowerPoint or Keynote, how can you do better? Yes, you can add snazzy graphics, spinning tops, and whiz-bang animation.  And if you do, you’ll likely just come across as someone using distracting, confusing, dizzying images.  One way to avoid this latter problem, is to take a look at Garr Reynold’s book, Presentation Zen.

You’ve likely heard of this thing called social media.  You’ve also likely noticed it’s just about ‘everywhere.’  Even if the majority of the country still doesn’t understand it (Fast Company found, ’…69% of U.S. adults still have no idea what it is.’), they’ve likely been exposed.

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Value of Imagery

So much of what we consume today is fast-paced, hectic, sketchy, even frantically created information.  Worse, much of the information is simply thrown together requiring the consumer, perhaps with a bit of narration, to figure its meaning out for themselves.

Sound like some of the corporate presentations you’ve received? How about the general nature of communication between you, your boss, colleagues, and customers?  Like many of you, I’ve been there too. Corporate cultures, as they grow bigger and less personal, seem drawn toward impersonal tools supporting bulk interaction.

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There’s a $100 Bill On the Ground!

Printable 100 Dollar Note One can argue whether economists are cheapskates, or not. The debate can certainly be entertaining, such as in this Wall Street Journal article.  There’s even an old economics joke tied to their, umm, stereotypical tendencies.

It goes something like this, “…an economist is walking down the street with a friend when they happen upon a $100 bill laying on the ground.  As the companion reaches down to pick it up, the economist says, ‘Don’t bother—if it were a real $100 bill, someone would have already picked it up.’” (Andrew McAfee and Andrew Lo.)

Andrew wrote an article comparing companies’ use of IT with that $100 bill.  The notion is that ‘everyone’ has the same technology.  We all have, or have access to, tools like email, internet, smart phones, computers, and the like.  So, technology itself should be a non-competitive tool. Right?

While Andrew continues to discuss inconsistent use of these tools—fewer than 5% of all firms do the job well—I’d like to briefly look beyond just ‘IT’ per se.

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