JT Pedersen
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Look Beyond the Solution—Look at the SaaS VENDOR Too

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Fully evaluating a SaaS service provider requires you look beyond features and benefits, and at the vendor itself. SaaS is as much about relationships and endurance as it is short-term F&B.

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Don’t Break Your Own Pricing

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One thing I learned early on in my career is (when providing a ‘solution’) to avoid breaking your solution pricing apart. I’ll just touch on two basic reasons in today’s post.

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One Reason, Why SaaS Is Going to Only Grow

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We’re going to see energy costs for data centers start climbing rapidly again—and soon. This means SaaS is going to benefit—no one will want to keep growing their own data center—if they can gain economic benefit by consolidating with other (SaaS) data centers.

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SaaS Cost & Pricing for Existing Businesses

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However you do it, understanding true cost of your business is critical. To do so you need a complete understanding of all the functional (cost) components of your business. And, take into account how your senior-most IT managers (i.e. CFO and CIO) view IT. Does SaaS = IT = SaaS, or no?

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What I’ve Read Lately: Free

Recently I happened across Chris Anderson’s new book, “Free.” It discusses how digital content of all types tends to gravitate toward becoming ‘free,’ or, as inexpensive as to not be worth measuring. Rather than do a ‘review’ I want to look at my own experiences and how they compare to being ‘free.’

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You’re SaaS Dependent and the Internet Goes Down

As the consumer of SaaS, you need to consciously plan for service disruptions. Can you protect yourself if the failure occurs locally, or at the service provider’s end? What about outages of various durations?

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Is Your SaaS Provider’s Focus Skewed?

Generally considered Universally True: It costs more to get a new customer than to keep an old one. Why is it then, so many service providers neglect their old customers? The ones already paying their bills?

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Selecting a Vendor – Things to Consider

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JT Pedersen adds a few of his own suggestions on things to consider, when selecting a vendor…or business partner for that matter. Items like References, Financial Strength, Training, MSA and SLAs.

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So, You’re Considering a Move to Cloud Computing

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So you’re considering a move to the Cloud. Here are some things to think about as you consider your first application to be moved.

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Getting the Services You Paid For?

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You’ve drunk the Kool-Aid, you’re doing outsourcing, but do you -know- if you’re getting your money’s worth? JT discusses.