Innovative Business Leadership
JT is an Innovative Business Leader, creative thinker, public speaker, & management business consultant in the software space. A US Navy vet, he is also an avid motorcyclist, and enjoys turning others into heroes.
The quality you—elect—to provide your customer speaks to the nature of—relationship—you plan to have with that customer.
What businesses need to get back to is understanding that the quality of interaction forms the bedrock upon which future relationships are formed. Treat your customers as a commodity, they’ll treat you the same.
Websites are dead (and so is my fax machine). Here are three real simple reasons why websites are not going away any time real soon.
No matter what the pundits, analysts, and zealots would have you believe.
Now we know, that motorcyclists, like Leaders, are different people. Why is that? In short, what studies repeatedly show is, what we do more of, we get better at.
Motorcycling is healthy for you. Simply thinking about it stimulates your brain.
Product managers have a challenging role. They are the keeper of the dream for the product(s) they’re charged with giving direction to. They distill input from a range of sources; delve into research and marketing studies; look at competitors’ offerings; and, craft the dream, the strategy, for everyone to follow.
One of the most challenging groups to capture feedback from, are Internal Stakeholders. Here are some thoughts on how to be more successful at it.
Thomas Crapper, you know him, he’s one of your best friends. He’s the the guy that made getting rid of dodgers popular. Well, there’s a modern day dodger that needs flushing.
What’s my beef? The problem with fuel surcharges is that it’s a poor attempt by companies to try removing one of the 4P’s from consideration. They’re trying to fool everyone.
For those of you having followed me a while, you know I do a fair number of book reviews. In the interest of continual self-improvement I am constantly reading new books. Shortly after I finish each (business) book I generally post a review.
My favorite tool streamlining the process is iPad’s reader application. Elegantly implemented, simple to use, iBooks is more than ‘just a reader’ application. It is also a tool you can leverage to really make life easier.
Why People Fail is actually a twist on words. It could just as easily been titled along the lines of How to Be Successful. Siimon provides an easily read book that highlights 16 key points underlying how people set themselves up to fail.
Step by step, Siimon discusses ways readers can incrementally work to improve themselves, from self-image, through proper health and exercise, to rituals and persistence…to name a few.
Your Sales team is where your company’s efforts meet the world. They’re where the rubber meets the road. Your organizations efforts can live, or die, based on the performance of your Sales team. The happier they are, the more positive they feel, the more confident they are in your offerings, the better they sell. And the better revenue flows.
But what if the apple cart gets upset?
This is a challenge currently facing a lot of companies, particularly in the B2B (business-to-business) space. As SaaS offerings become more common-place, traditional software sales models are being upset.
By now, if you’ve tapped into almost any media source, you’ve heard of how the Costa Concordia ran aground, sank, and created a world of mayhem for all involved.
We all make mistakes. To do so is to be human. And, while tragic, that mistake is not itself where the real failure of leadership was demonstrated.
Squishy history is what you get when you add 3 parts text, with one part digitization. As more of the text we read becomes digital, the temptation to fiddle, tweak, and change becomes irresistible.
