Archive for September, 2009

When a Backward Customer’s No Longer a Customer

From time to time, like today, the topic of software backward compatibility comes up. A common issue is involves how many versions ‘back’ a software product should support. Restated: If I release Pedersen 10.0 (coming Monday, actually), should it have to support files from Pedersen 8.0, 2.5, 2.0.3? This is an age-old question for software companies: How many prior versions should we support? There are at least two balancing acts to consider. Read the rest of this entry »

Social Media for the Front Office

Came across an interesting article on the Wiglaf Journal today. I agree with the core premise that C-suite, front office resistance to the emergence of social media is relenting. However this is not the first article I’ve seen in recent weeks that suggests social media dare become the most important concern. For instance, the comment, “How are we doing on the bottom line?” has been replaced by “How are we doing in the blogs?”

Everything, no matter how keen we are on other things, is secondary Read the rest of this entry »

The Leadership Fit

This past Friday, I had the opportunity to hear David Chinsky (David Chinsky & Associates) speak at this month’s CEO Connect. As a practitioner, and student of, effective business leadership I found his presentation very positive. His comments resonated strongly with me; enough so I wanted to expand on one topic:

“More than anything else, employees seek clarity from their leaders”

Call it what you will Read the rest of this entry »

Picked Your Fencepost Yet?

You have goals, a dream, a direction at least, don’t you? We’ve all heard different studies emphasizing how few of us have goals, how many fewer yet have them written down, and how not having written them down means we really don’t have anything effective. Setting goals, picking a direction, is difficult because it requires quiet, time to think, and some effort. These are all things that require conscious effort and are in scant supply.

Years ago as a young man (I’m old enough now to not yet be ‘old’, yet appreciate the notion<g>), I struggled with Read the rest of this entry »