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When a Backward Customer’s No Longer a Customer

Customers that match your level of investment, don’t complain about being compatible with you.

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Social Media for the Front Office

Why does Social Media seem to be challenging the bottom line for importance? No matter how keen we are on other things, is secondary to the bottom line. Discussion on current trends…

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The Leadership Fit

“More than anything else, employees seek clarity from their leaders” Call it what you will, clarity, direction, or leadership; these are topics almost every employee begs of their leaders.

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Picked Your Fencepost Yet?

If you wish to see your situation change, personally or professionally, it’s up to you to do it. Have you picked your fencepost yet?